March 19 - 20, 2025
701 Pennsylvania Avenue
Washington D.C
Attendee Roster
PDF Agenda
2025 Operations Benchmarking Survey

Event Details

Materials

Save the Date for our Next Meeting

WiFi

Join the Basecamp Community

Materials
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File Icon 2024 Operations Benchmarking Report Download Icon
Save the Date for our Next Meeting
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Save the Date for the 2025 Operations & Working Groups Forum*
November 5-7 | San Antonio, TX
Registration will launch in late spring.

*Rebranding to the Operations Leadership Forum in 2026!

WiFi
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Network: CIAB_Guest
Password: council@750

Join the Basecamp Community
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Access the Marketing & Communications Working Group Online Community on Basecamp where you can connect with your Council member peers.

Request Access

Sign In

Materials
File Icon 2024 Operations Benchmarking Report Download Icon
Save the Date for our Next Meeting

Save the Date for the 2025 Operations & Working Groups Forum*
November 5-7 | San Antonio, TX
Registration will launch in late spring.

*Rebranding to the Operations Leadership Forum in 2026!

WiFi

Network: CIAB_Guest
Password: council@750

Join the Basecamp Community

Access the Marketing & Communications Working Group Online Community on Basecamp where you can connect with your Council member peers.

Request Access

Sign In

Speakers

Nicole Coomber

Clinical Professor of Management & Organization | University of Maryland
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James Clark

Chief Executive Officer | Room 214
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Talent Development Programming

For Early-Career Talent

Provides early-career, customer-facing talent with foundational knowledge of P/C coverage and application. Inquire about corporate, on-demand options.

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For Early-Career Talent

Offers training to help new recruits guide clients in selecting and managing EB solutions.

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For Emerging Leaders

Put emerging leaders to the test in this simulated brokerage competition. The next opportunity to compete is July 15-17 in Phoenix.

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For New-to-the-Industry Talent

Bulk licensing for this 90-minute, on-demand program allows you to educate new hires across your firm about our industry and your business.

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Follow our Working Groups on LinkedIn
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